Cairo Shuttle Driver Privacy Policy

1. Information We Collect

We collect information that is needed to create and manage your driver account and to operate Cairo Shuttle Driver safely and effectively.

• Account and contact information: your email address, phone number, and profile details used for sign-in, account communication, and support.
• Verification information: selfies, national ID images, driver license images, and other onboarding details you submit for driver review and approval.
• Trip and operational information: assigned runs, schedules, trip status, passenger-related operational details, and activity connected to active work.
• Earnings and payout information: earnings records, payment-related details, and information required to process driver compensation.
• Location information: live or recent location data during active trips or broadcasting workflows when you enable or allow those features.
• Device and technical information: app usage, error, notification, and basic device-related data needed to secure and improve the service.

2. How We Use Information

• To register and authenticate drivers through the app.
• To review identity and eligibility documents.
• To assign, manage, and monitor runs and schedules.
• To support live location broadcasting during active operations.
• To calculate earnings, keep trip records, and support payouts.
• To respond to support requests and service issues.
• To detect misuse, fraud, abuse, or security incidents.
• To maintain, analyze, and improve the app and related services.

3. When We Share Information

Cairo Shuttle Driver does not sell your personal information. We may share limited information only when necessary for operating the service or complying with law.

• With service providers that support authentication, hosting, storage, notifications, and core app infrastructure.
• With payment, banking, or financial processing partners where needed for driver earnings and transfers.
• With authorized personnel involved in driver onboarding, safety, support, or operations.
• With regulators, law enforcement, or government authorities when legally required.
• As part of protecting the rights, safety, security, or integrity of the service, drivers, passengers, or the public.

4. Location Data

The app may access location information to support driver operations, including navigation, live trip broadcasting, active-trip monitoring, and service coordination. Location data is especially relevant when you are on duty or using features that depend on real-time driver status.

You can control device-level permissions through your phone settings, but some features may not function correctly if location access is limited during active work.

5. Security and Data Retention

We use reasonable administrative, technical, and operational safeguards to protect personal information. No method of transmission or storage is completely secure, but we aim to limit unauthorized access, disclosure, or misuse.

We retain information for as long as needed to operate the app, maintain records, meet legal or operational obligations, resolve disputes, enforce policies, and protect service integrity.

6. Your Choices and Rights

• You may request access to or correction of account information that is inaccurate.
• You may request deletion of your account and personal data, subject to legal, regulatory, payment, safety, or recordkeeping obligations.
• You may contact support if you have a privacy concern, deletion request, or question about how your information is used.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes to the app, legal requirements, or operational practices. The updated version will be posted on this page with a revised effective date.

قد نقوم بتحديث سياسة الخصوصية من وقت لآخر بما يتوافق مع التغييرات في التطبيق أو المتطلبات القانونية أو التشغيلية، وسيتم نشر النسخة المحدثة في هذه الصفحة.